Optimization of Leadership Effects in Knowledge Sharing & Sustainable Success: Khalid Al-Rawi/ Waleed Alrawi/ Ahmed Alrawi
Transformational and Transactional Leadership. Discovering the Mediating Part of Knowledge Sharing: Asair Aslam
Globalization Democratization and Asian Leadership:Power Sharing Foreign Policy and Society in the Philippines and Japan Vincent Kelly Pollard
Collaborative Leadership:Building Relationships Handling Conflict and Sharing Control. 2. Auflage David Archer/ Alex Cameron
An unprecedented inside look at how Airbnb and its host community create dynamic customer experiences and build brand loyalty in the sharing economy Airbnb best embody the entrepreneurial and disruptive spirit of today´s sharing economy. Since its early days as a humble start-up, Airbnb has evolved into a revolutionary force in the short-term housing market as a platform where hosts provide listings spread across more than 81,000 cities and 191 countries. Airbnb´s leadership strives to support the host community to ensure a consistent, on-brand experience for every guest, every time. The Airbnb Way delivers proven methods for increasing customer engagement, loyalty, and referrals that can be utilized in every service setting and in any industry. Exclusive interviews with Airbnb leaders and rich stories from hosts and guests provide an inside look into the wildly popular online rental platform. The book features: .Airbnb strategies and practices that will drive customer engagement and loyalty .Expert advice on how to provide phenomenal customer service .Illuminating stories about Airbnb guest and host experiences .Unique leadership principles for activating all stakeholders--including those who share resources and services and more
50 Billion Dollar Boss:African American Women Sharing Stories of Success in Entrepreneurship and Leadership Kathey Porter/ Andrea Hoffman
Chip Conley is a New York Times bestselling author, hospitality entrepreneur, and leader at the forefront of the sharing economy. At age 26, he founded Joie de Vivre Hospitality and turned it into the secondlargest boutique hotel brand in the U.S. Chip is now the Strategic Advisor for Hospitality and Leadership at Airbnb. He is the recipient of hospitality´s highest honor, the Pioneer Award.